Frequently Asked Questions

1. Does the America Online db on a user's disk drive contain all of a user's email?

2. Can I search the entire hard drive for all AOL db's?

3. Why are the photos stored in a separate directory from the report?

4. Why are some photos renamed by the EMD application?

5. Why are there duplicate photos in the directory?

6. What are the photos with the ART extension and why can't I view them?

7. I cannot find AOL's db's on a users system.

8. I know of some one interested in the software. Is there a demo version available?

9. I'm using Encase, how do I access the AOL mail stores?

10. I am trying to recover deleted mail but the EMD application does not find the mail item.

11. Can I run the EMD software in the field using a USB Jump Drive?


12. What's the difference between the Text and HTML reports generated by the EMD software.

To order a copy of E-Mail Detective see pricing information

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